Unfortunately, if this fixes synchronization problems, the problem is caused by a bug in Outlook, and there’s no other way to solve it. Key: HKEYCURRENTUSERSoftwareMicrosoftOffice15.0OutlookOptions. This change also makes it impossible to display the folders “indented” for that address in Outlook as a side effect. Do you mean the 'POP or IMAP' bullet is grayed out If this is the case, please open your registry editor and check if the following registry values exist and the value data is set to 1: Key: HKEYCURRENTUSERSoftwareMicrosoftOffice15.0OutlookOptions. If you’re having trouble with this, especially when copying mail from your computer to the server, try this: We’ve heard of rare cases where folders don’t successfully copy or “synchronize” unless you change the Outlook advanced settings “root folder path”. We’ve found that deleting the IMAP “account” within Outlook (not in our control panel) and then re-adding it by following the instructions above usually fixes it. We occasionally hear of cases where newly arrived messages are visible from other mail programs and Webmail, but Outlook takes several minutes (or even hours) to show them in the Inbox, often saying it’s still “synchronizing” the folders. Why does Outlook delay showing me new mail? To fix it, create a new folder with a simpler name (we suggest using only letters, numbers and spaces), then drag your mail to that folder. In particular, using a forward slash in the name of a folder in Outlook causes this problem. If you try to create a folder in your IMAP account, but the folder says “(This computer only)” next to it in Outlook, that usually means there’s something about the name of the folder that prevents Outlook from keeping it on the server.
How to fix folders showing “(This computer only)”
This is just a quirk of Outlook there’s no way we know of to remove the extra local folder. You might need to click on the little triangle icon below the address to see all the folders on the server, too: However, you can grab any account and drag it up or down in the list of folders. When you use IMAP for an account, Outlook may display the account (and its folders) below the other accounts you have created. Outlook will save drafts of messages in the "Drafts" folder.You can manually empty it at any time by right-clicking on the folder (in the folder list) and choose "Empty Folder". That folder will not be emptied automatically. Outlook will move deleted messages into the "Deleted Items" folder.Outlook will save a copy of any mail that you send in the "Sent Items" folder.Click the small triangle to the left of the Inbox to show or hide the sub-folders. All of your folder (and sub-folders) are indented under the Inbox.Click the small triangle to the left of your account name to show or hide the folders within your account. Your account name will be listed in the left-hand column of the window.Here are a few tips for using Outlook 2016 with setup as an IMAP account: You’re finished! Try sending yourself a test email message to make sure it works.
However, just need to pick the profile you want from the drop down list which in your case should show all your profiles from which you pick the one you want.Type the email password you chose when you created this email address, then click Connect. Unfortunately, I'm in the process of changing primary computers and don't have the other computers handy at the moment so the screenshot only shows one Outlook profile. #3 - Select the profile that has everything set up the way you want as the "default' as per the attached screenshot. #1 - With Outlook closed, open the Control Panel Mail app If by that you mean the default Outlook profile used when Outlook opens - that's done by If the Mail account is already set up, but giving errors then refer to our troubleshooting guides for Outlook 2016 or Office 365. Need to clarify what you mean by the word "profile" This guide takes you step-by-step through the process of setting up a new email account in Outlook 2016 or Outlook for Microsoft 365.